Certification Status Update

A quick note about your learning record

Your certification has expired — here’s how to get back on track

Hi {{first_name}}, we’re reaching out to let you know that your certification is no longer active. This can happen for many reasons, and we’re here to help you regain your certified status as smoothly as possible.

What this means

Your certified status is currently inactive. To restore it, you’ll need to complete the required refresher course or re-enroll in the certification training. Once you complete the required steps, your status can be updated again.

Choose your next step

1. Start the refresher course to review key skills and requirements. 2. Re-enroll in the full certification course if your program requires a complete retake. 3. Contact support if you believe your certification status is incorrect or if you need help choosing the right option.

Start Refresher Course

If your program requires full re-enrollment, this link will guide you to the correct course option.

Your certification details

Certification: {{certification_name}}

Expiration date: {{expiration_date}}

Recommended path: {{recommended_course_or_refresher}}

Estimated completion time: {{estimated_completion_time}}

Suggested completion deadline: {{deadline_if_applicable}}

You’re not starting from scratch

The refresher process is designed to help you review what matters most, confirm your current knowledge, and regain confidence in your skills. We’ll guide you through each step so you can return to certified status without unnecessary confusion.

Re-enroll Now

Need help? We’re here for you.

If you have questions about your certification status, course requirements, or next steps, contact us at {{support_email}}. We’re here to help you regain your certified status.

Thank you for continuing your learning journey with us.