Your Company

Update to Your Upcoming Pickup or Delivery

Hi {{customer_first_name}},

We’re reaching out because we need to adjust the schedule for your upcoming {{service_type}}. We’re sorry for any inconvenience this may cause and appreciate your flexibility.

Please review the new proposed appointment time below and let us know whether it works for you.

New proposed schedule

{{new_date}} · {{new_time_window}}

Service: {{service_type}}
Address: {{appointment_address}}
Reference: {{order_or_reference_number}}

Originally scheduled for: {{original_date}} · {{original_time_window}}

Confirm New Time

Request a Different Time

If the new time works for you, simply confirm and no further action is needed. If it doesn’t, choose another option and our team will help find a better time.

Need help? Reply to this email or contact us at {{support_email}} or {{support_phone}}.

Thank you for your understanding.

Your Company {{company_address}} This message relates to your scheduled service appointment and was sent to keep you informed about a timing change.