We’re sorry to let you know that your scheduled delivery has been unexpectedly delayed. We understand this may affect your plans, and we apologize for the inconvenience.
Our team is working to keep the shipment moving safely and will continue to monitor progress closely.
Reason for the delay
The delay was caused by unexpected traffic congestion on the route. We are adjusting the delivery plan and staying in contact with the driver to confirm the safest and most accurate arrival time.
If the cause changes or additional delays occur, we will share another update as soon as we have confirmed information.
Revised delivery estimate
Shipment / Load #: [Shipment or Load Number] Original ETA: [Original Date and Time Window] Revised ETA: [Revised Date and Time Window]
What happens next
We are actively monitoring the shipment and coordinating with the driver and dispatch team. Our priority is to complete delivery as soon as safely possible.
You will receive another update if the revised ETA changes or if there is any action needed from your side.
Questions or urgent changes?
Please contact dispatch or customer care if you need additional information.
